TY - JOUR AU - Permatasari, Caecilia Diah AU - Liswandi, Liswandi AU - Kuntadi, Yahya Agung PY - 2022/06/19 Y2 - 2024/03/29 TI - Improving the Performance of Tax Bailiffs through Understanding the Effects of Job Characteristics, Job Demands, and Compensation JF - Jurnal Organisasi dan Manajemen JA - j. Organisasi dan manaj. VL - 18 IS - 1 SE - Articles DO - 10.33830/jom.v18i1.2716.2022 UR - http://jurnal.ut.ac.id/index.php/jom/article/view/2716 SP - 88-101 AB - <p><strong>Purpose</strong> - Previous researches generally examined the performances of employee, nurse, lecturer and police officer while only a few of them examined tax bailiff's performance.&nbsp; Therefore the purpose of this research is to determine, analyze and obtain empirical evidence on the effect of job characteristics, job demands, and compensation on tax bailiffs’ performance.&nbsp;</p><p><strong>Methodology </strong>- This is a quantitative research with data collected from 130 tax bailiffs in 63 Tax Offices in Indonesia through questionnaires and analyzed using the Structural Equation Model SMART PLS 3.0.</p><p><strong>Findings</strong> - The results showed that job characteristics and compensation significantly positively affect work engagement. Job characteristics, job demands, and work engagement have a significant positive effect on performance. Meanwhile, job demands insignificantly affect work engagement, and compensation insignificantly affect performance.</p><p><strong>Originality</strong> - This research examined tax bailiffs’ performance which has a broad and significant impact on the achievement of state revenues. It contributes to understanding the relationship between job characteristics, job demands, and compensation on tax bailiffs' performance.</p> ER -