The Effect of Service Information Systems on Simple Cash Flow in 2023 (Case Study at Rumah Therapi Sehat, Kutai Barat).

Abstract

Rumah Therapi Sehat is a service business operating in the field of traditional health therapy located in Kutai Barat Regency, East Kalimantan. It offers various therapy services such as cupping therapy, chiropractic therapy, acupuncture, zone reflexology massage, and SPA (massage, body scrubs, and facial acupressure), committed to providing fast service to patients without requiring prolonged waiting times. At Rumah Therapi Sehat, common errors include inaccuracies in providing information about the services patients wish to receive, mistakes in patient data entry, patient scheduling, and financial report recording. This study aims to explain the influence of service information systems on cash flow, with Rumah Therapi Sehat as the case study location. The study is significant not only to refine previous research but also to serve as a consideration for decision-making by the management of Rumah Therapi Sehat as a therapy service provider. The research employs a quantitative method using multiple linear regression statistical tests through SPSS software. The findings conclude that the service information system significantly and positively influences simple cash flow at Rumah Therapi Sehat. The SPSS output shows statistical results with a t-test value of 2.262, an F-test value of 24.402, and a determination coefficient (R²) of 84.4%. The t-test results for 2022 and 2023 indicate a difference of 23%, which is positive.