HATMA, Ramli; RACHMAN, Abdul Nasir; HARDIYONO, Hardiyono; MUJAHIDA, Siti; AZIZURROHMAN, Muhammad. Service Innovation as a Mediator of Organizational Factors and Customer Satisfaction: Insights from Taiwan’s Tourism Industry. Jurnal Organisasi dan Manajemen, [S. l.], v. 21, n. 1, p. 1–16, 2025. DOI: 10.33830/jom.v21i1.10245.2025. Disponível em: https://jurnal.ut.ac.id/index.php/jom/article/view/10245. Acesso em: 18 dec. 2025.