RONNY; NURHADI, M. .; ILFITRIAH, A. M. . The Understanding Customer Satisfaction on Internet Banking: A Case Study in Indonesia . Jurnal Organisasi dan Manajemen, [S. l.], v. 16, n. 1, p. 36–46, 2020. DOI: 10.33830/jom.v16i1.821.2020. Disponível em: https://jurnal.ut.ac.id/index.php/jom/article/view/821. Acesso em: 29 jan. 2023.