Tammubua, Milcha Handayani. “ANALISA PENGARUH SELF IMAGE CONGRUITY, RETAIL SERVICE QUALITY, DAN CUSTOMER PERCEIVED SERVICE QUALITY TERHADAP CUSTOMER LOYALTY YANG DIMEDIASI CUSTOMER SATISFACTION URBAN SURF/DISTRO DI JAYAPURA”. Jurnal Organisasi dan Manajemen 13, no. 2 (September 7, 2017): 166–179. Accessed January 29, 2023. https://jurnal.ut.ac.id/index.php/jom/article/view/68.