WIRAJAYA, Agustinus Brayner; FAUZI, Achmad. Pengaruh Kualitas Produk, Kualitas Pelayanan, Kualitas Proses, dan Kualitas Lingkungan Kerja Terhadap Risiko Kehilangan Pasar Perusahaan Asuransi. Operation Technology and Management (OPTIMA) Journal, [S. l.], v. 1, n. 1, p. 14–27, 2024. DOI: 10.33830/optima.v1i1.7442. Disponível em: https://jurnal.ut.ac.id/index.php/optima/article/view/7442. Acesso em: 3 jul. 2024.