Research Trends in Public Service in Indonesia: A Bibliometric Analysis Using The Scopus Database, 2010–2024

Abstract

This study examines the development and research trends of public service studies in Indonesia by analyzing Scopus-indexed publications from 2010 to 2024. The research aims to identify publication patterns, dominant thematic areas, and collaboration networks among authors, institutions, and countries. A bibliometric method was applied, using VOSviewer to visualize publication trends, bibliographic coupling, and keyword network structures. A total of 44 publications were collected and analyzed based on publication year, contributing countries and affiliations, journal distribution, and keyword clustering. The findings show a notable rise in research productivity beginning in 2018 and peaking in 2024, indicating increasing academic engagement with public service topics. Indonesia is identified as the primary contributor to the field, while international collaboration remains relatively limited. The thematic mapping indicates a transition from broad discussions of public service to more focused research on digital service innovation, bureaucratic performance, public service motivation, transparency, and the quality of local government services. These findings highlight a shift toward more adaptive, innovation-oriented, and citizen-centered approaches in public service research, reflecting ongoing changes and reform demands within governance practices.