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  • Andi Sylvana
    Universitas Terbuka

Keywords: Apology, Attentiveness, Credibility, Facilitation, Redress, Repurchase Intention, Satisfaction, Service Quality, Timeliness

Abstract 63 | PDF Downloads 39

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Published Mar 5, 2006
How to Cite
Sylvana, A. (2006). PENGARUH KUALITAS PELAYANAN DAN KEPUASAN MAHASISWA TERHADAP INTENSI MEREGISTRASI ULANG MAHASISWA. Jurnal Organisasi Dan Manajemen, 2(1), 60-78. https://doi.org/10.33830/jom.v2i1.816.2006
Section
Articles