Hope as a Mediator between Gratitude and Happiness at Work in Creative Industry Employees Yogyakarta City
Keywords: Gratitude, Hope, Happiness at work, Creative industry employees
Abstract
Purpose – The purpose of this study is to prove the effect of gratitude on happiness at work in the hope that it can be a mediator for creative industry employees.
Methodology – This type of research is quantitative ex post facto. The sampling technique used in this study is purposive sampling. The sample criteria are female or male, aged 18 - 28 years, and have worked for 1 year in the creative industry. The number of samples in this study was 384 employees. The scales used in the study were the gratitude scale, The Adult Dispositional Hope Scale, and the Happiness at Work Scale.
Findings – The results of this study suggest that gratitude affects happiness at work with hope as a mediator with a significance of 0.790 (> 0.05), which means the results of this study are fully mediated.
Originality – Gratitude as a positive emotion allows employees to see the positive side of life and work, strengthening expectations for achieving future goals and success. The hope that arises from this gratitude plays an important role in increasing motivation, perseverance, and happiness at work.
Downloads
References
Alshurideh, M. T., Al Kurdi, B., Alzoubi, H. M., Akour, I., Obeidat, Z. M., & Hamadneh, S. (2023). Factors affecting employee social relations and happiness: SM-PLUS approach. Journal of Open Innovation: Technology, Market, and Complexity, 9(2), 1–10. https://doi.org/10.1016/j.joitmc.2023.100033
Anantrasirichai, N., & Bull, D. (2022). Artificial intelligence in the creative industries: a review. Artificial Intelligence Review, 55(1), 589–656. https://doi.org/10.1007/s10462-021-10039-7
Aura, N. A. M., & Desiana, P. M. (2023). Flexible working arrangements and work-family culture effects on job satisfaction: the mediation role of work-family conflicts among female employees. Journal of Theory and Applied Management, 16(2), 381–398. https://doi.org/10.20473/jmtt.v16i2.45960
Bataineh, K. adnan. (2019). Impact of work-life balance, happiness at work, on employee performance. International Business Research, 12(2), 99–112. https://doi.org/10.5539/ibr.v12n2p99
Bellamkonda, N., & Pattusamy, M. (2024). Intention to stay and happiness: a moderated mediation model of work engagement and hope. South Asian Journal of Business Studies, 13(1), 74–89. https://doi.org/10.1108/SAJBS-05-2021-0174
Bonello, K., & Wånggren, L. (2023). Conclusion: Where do we go from here? In Working Conditions in a Marketised University System (pp. 265–281). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-42655-1_7
Cahyaningtyas, H., Dale, A. A., Karimah, F. N., & Caesaria, I. (2020). Kebahagiaan pada guru sekolah luar biasa (SLB). Indigenous: Jurnal Ilmiah Psikologi, 5(1), 93–102. https://doi.org/10.23917/indigenous.v5i1.11133
Charles-Leija, H., Castro, C. G., Toledo, M., & Ballesteros-Valdés, R. (2023). Meaningful work, happiness at work, and turnover intentions. International Journal of Environmental Research and Public Health, 20(4), 1–15. https://doi.org/10.3390/ijerph20043565
Chernyak-Hai, L., Bareket-Bojmel, L., & Margalit, M. (2024). A matter of hope: Perceived support, hope, affective commitment, and citizenship behavior in organizations. European Management Journal, 42(4), 576–583. https://doi.org/10.1016/j.emj.2023.03.003
Dinanti, R., & Mangundjaya, W. L. (2023). Pengaruh rasa bersyukur terhadap kebahagiaan pada dewasa muda. Madani: Jurnal Ilmiah Multidisiplin, 1(8), 288–297. https://doi.org/https://doi.org/10.5281/zenodo.8377133
Diniz, G., Korkes, L., Tristão, L. S., Pelegrini, R., Bellodi, P. L., & Bernardo, W. M. (2023). The effects of gratitude interventions: a systematic review and meta-analysis. Einstein (São Paulo), 21, 1–9. https://doi.org/10.31744/einstein_journal/2023RW0371
Eckhaus, E. (2021). The influence of gratitude on workplace happiness in German early adulthood with hope as a mediator. Management & Marketing. Challenges for the Knowledge Society, 16(2), 118–133. https://doi.org/10.2478/mmcks-2021-0008
Fardiana Putri, R., Fitriani, E. W., & Sartika, S. H. (2022). Analisis strategi pemasaran erigo store brand fashion lokal indonesia yang mendunia. Transekonomika: Akuntansi, Bisnis Dan Keuangan, 2(5), 213–220. https://doi.org/10.55047/transekonomika.v2i5.185
Fisher, C. D. (2010). Happiness at aork. International Journal of Management Reviews, 12(4), 384–412. https://doi.org/10.1111/j.1468-2370.2009.00270.x
Gautam, P. ., & Pradhan, M. . (2018). Psychological capital as moderator of stress and achievement. Indian Journal of Positive Psychology, 9(01). https://doi.org/10.15614/ijpp.v9i01.11737
Hafid, F. (2020). Riset Membuktikan: Hanya Tersisa 38% Pekerja Masih Bahagia. SidoNews. https://ekbis.sindonews.com/read/214646/34/riset-membuktikan-hanya-tersisa-38-pekerja-masih-bahagia-1604070645
Hameed, A., & Khwaja, M. G. (2023). Employee gratitude: A win-win for the employer and the employee. South Asian Journal of Human Resources Management, 10(2), 303–326. https://doi.org/10.1177/23220937221101261
Hernaus, T., Dragičević, N., & Hauff, S. (2024). The necessity of job design for employee creativity and innovation: nothing happens without supervisor support. European Journal of Work and Organizational Psychology, 33(5), 583–598. https://doi.org/10.1080/1359432X.2024.2348772
Hirschi, A., Abessolo, M., & Froidevaux, A. (2015). Hope as a resource for career exploration: Examining incremental and cross-lagged effects. Journal of Vocational Behavior, 86, 38–47. https://doi.org/10.1016/j.jvb.2014.10.006
Joshanloo, M. (2023). A new index of perceived job quality in 116 countries: Associations with working hours and other national characteristics. Social Sciences, 12(9), 1–13. https://doi.org/10.3390/socsci12090492
Julianto, V., Cahayani, R. A., Sukmawati, S., & Aji, E. S. R. (2020). Hubungan antara harapan dan harga diri terhadap kebahagiaan pada orang yang mengalami toxic relationship dengan kesehatan psikologis. Jurnal Psikologi Integratif, 8(1), 103–115. https://doi.org/10.14421/jpsi.v8i1.2016
Junjunan, I. M. (2023). Hubungan antara psychological capital dan happiness mahasiswa yang bekerja di Kota Bandung. Inaba Journal Of Psychology, 1(1), 10–14. https://doi.org/10.56956/ijop.v1i01.187
Krisiukėnienė, D., & Pilinkienė, V. (2023). Theoretical presumptions of the creative industries innovation productivity performance. Creativity Studies, 16(1), 91–107. https://doi.org/10.3846/cs.2023.15958
Lam, C.-Y., Chiu, C. P. Y., & Lui, K. Y. M. (2021). Hope as a mediator of spirituality and subjective happiness among chinese christians in hong kong before and during the civil unrest: Implications for counselling practices. Asia Pacific Journal of Counselling and Psychotherapy, 12(1), 3–21. https://doi.org/10.1080/21507686.2021.1876115
Lee, M., & Kim, B. (2023). Effect of employee experience on organizational commitment: Case of South Korea. Behavioral Sciences, 13(7), 1–22. https://doi.org/10.3390/bs13070521
Listiyandini, R. A., Nathania, A., Syahniar, D., Sonia, L., & Nadya, R. (2020). Mengukur rasa syukur: Pengembangan model awal skala bersyukur versi Indonesia. Jurnal Psikologi Ulayat, 2(2), 473–496. https://doi.org/10.24854/jpu39
Locklear, L. R., Sheridan, S., & Kong, D. T. (2023). Appreciating social science research on gratitude: An integrative review for organizational scholarship on gratitude in the workplace. Journal of Organizational Behavior, 44(2), 225–260. https://doi.org/10.1002/job.2624
Loi, N. M., & Ng, D. H. (2021). The relationship between gratitude, wellbeing, spirituality, and experiencing meaningful work. Psych, 3(2), 85–95. https://doi.org/10.3390/psych3020009
Lupșa, D., Vîrga, D., Maricuțoiu, L. P., & Rusu, A. (2020). Increasing psychological capital: a pre‐registered meta‐analysis of controlled interventions. Applied Psychology, 69(4), 1506–1556. https://doi.org/10.1111/apps.12219
Murniasih, F., & Cebba, A. H. (2024). Dampak rasa syukur pada keterlibatan kerja sukarelawan: Peran mediasi modal psikologis. Persona:Jurnal Psikologi Indonesia, 12(2), 125–140. https://doi.org/10.30996/persona.v12i2.8384
Niemiec, R. M., & McGrath, R. E. (2019). The power of character strengths. Ohio: Via Institute On Character.
Novrianto, R., & Menaldi, A. (2022). The adult dispositional hope scale (ahs) in indonesian population: factorial structure and psychometric properties. Jurnal Psikologi, 18(2), 163–170. https://doi.org/10.24014/jp.v18i2.18273
Rofa, I. T., Meilani, A. R., Hasibu, N. M. an, Nasution, A. K., & Suhairi, S. (2021). Analisis aspek pemasaran dalam studi kelayakan bisnis. Visa: Journal of Vision and Ideas, 1(2), 222–235. https://doi.org/10.47467/visa.v1i2.945
Salas-Vallina, A., Alegre, J., & Fernández Guerrero, R. (2018). Happiness at work in knowledge-intensive contexts: Opening the research agenda. European Research on Management and Business Economics, 24(3), 149–159. https://doi.org/10.1016/j.iedeen.2018.05.003
Salsabila, A. R., & Asyanti, S. (2024). Role of optimism, gratitude, and hope on the psychological well-being of final year students in universitas muhammadiyah surakarta. Journal Psikogenesis, 11(2), 132–144. https://doi.org/10.24854/jps.v11i2.2862
Satici, S. A., Kayis, A. R., Satici, B., Griffiths, M. D., & Can, G. (2023). Resilience, hope, and subjective happiness among the turkish population: Fear of COVID-19 as a mediator. International Journal of Mental Health and Addiction, 21(2), 803–818. https://doi.org/10.1007/s11469-020-00443-5
Seligman, M. E. P. (2001). Positive psychology, positive prevention, and positive therapy. In Handbook of Positive Psychology (pp. 3–7). Oxford University PressNew York, NY. https://doi.org/10.1093/oso/9780195135336.003.0001
Snyder, C. R. (2002). Hope theory: Rainbows in the mind. Psychological Inquiry, 13(4), 249–275. http://www.jstor.org/stable/1448867
Sunarta, D. A. (2023). Kaum milenial di perkembangan ekonomi digital. Economic and Business Management International …, 5(1), 9–16. https://doi.org/10.556442/eabmij.v5i01
Talwar, S., Kaur, P., Kumar, S., Hossain, M., & Dhir, A. (2021). What determines a positive attitude towards natural food products? An expectancy theory approach. Journal of Cleaner Production, 327, 1–15. https://doi.org/10.1016/j.jclepro.2021.129204
Tang, P. M., Ilies, R., Aw, S. S. Y., Lin, K. J., Lee, R., & Trombini, C. (2022). How and when service beneficiaries’ gratitude enriches employees’ daily lives. Journal of Applied Psychology, 107(6), 987–1008. https://doi.org/10.1037/apl0000975
Wang, C., Yao, J., & Gao, L. (2024). How do leaders’ positive emotions improve employees’ psychological safety in China? The moderating effect of leader-member exchange. Heliyon, 10(3), 1–11. https://doi.org/10.1016/j.heliyon.2024.e25481
Watkins, P. C., McLaughlin, T., & Parker, J. P. (2020). Gratitude and happines. In Research Anthology on Rehabilitation Practices and Therapy (pp. 1737–1759). IGI Global. https://doi.org/10.4018/978-1-7998-3432-8.ch088
Watkins, P. C., Woodward, K., Stone, T., & Kolts, R. L. (2003). Gratitude and happiness: Development of a measure of gratitude, and relationships with subjective well-being. Social Behavior and Personality: An International Journal, 31(5), 431–451. https://doi.org/10.2224/sbp.2003.31.5.431
Witvliet, C. vanOyen, Richie, F. J., Root Luna, L. M., & Van Tongeren, D. R. (2019). Gratitude predicts hope and happiness: A two-study assessment of traits and states. The Journal of Positive Psychology, 14(3), 271–282. https://doi.org/10.1080/17439760.2018.1424924
Wong, Y. L. Y., & Chow, Y. F. (2020). No longer aspirational: A case study of young creative workers in Hong Kong who quit. Global Media and China, 5(4), 438–451. https://doi.org/10.1177/2059436420964973
Wulandri, D., & Batubara, M. (2023). Validity test of happiness at work construct adaptation in employees in Indonesia. Psikoborneo: Jurnal Imiah Psikologi, 11(1), 65–71. https://doi.org/http://dx.doi.org/10.30872/psikoborneo.v10i3.10384
Copyright (c) 2025 Anisah Darumeutia, Muhammad Reza Hendrajaya, Rahmatika Kurnia Romadhoni, Alya Nashifa Lazulfa Iskandar

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.