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  • Ronny
  • Mochamad Nurhadi
    STIE Perbanas Surabaya
  • Aniek Maschudah Ilfitriah
    STIE Perbanas Surabaya

Keywords: Customer Satisfaction, internet banking, convenience, reliability

Abstract 370 | PDF Downloads 430

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Published Jun 28, 2020
How to Cite
Ronny, Nurhadi, M., & Ilfitriah, A. M. (2020). The Understanding Customer Satisfaction on Internet Banking: A Case Study in Indonesia . Jurnal Organisasi Dan Manajemen, 16(1), 36-46. https://doi.org/10.33830/jom.v16i1.821.2020
Section
Articles