Published: 2025-04-26

DOI: https://doi.org/10.33830/jom.v21i1

Articles

Service Innovation as a Mediator of Organizational Factors and Customer Satisfaction: Insights from Taiwan’s Tourism Industry

  •  Ramli Hatma
  •   Abdul Nasir Rachman
  •   Hardiyono
  •   Siti Mujahida
  •   Muhammad Azizurrohman

Page 1-16

Impact of Self-Efficacy and Employee Empowerment on Employee Performance: Mediating Role of Job Satisfaction

  •  Dina Sarah Syahreza
  •   Syamsul Bahri
  •   Chairil Akhyar
  •   Naufal Bachri
  •   Nur Sa’adah Muhamad

Page 50-64

Strategic ESG-Driven Human Resource Practices: Transforming Employee Management for Sustainable Organizational Growth

  •  Darul Wiyono
  •   Deshinta Arrova Dewi
  •   Ema Ambiapuri
  •   Nur Aini Parwitasari
  •   Deni Supardi Hambali

Page 65-82

The Influence of Work-Life Balance, Job Stress, Job Satisfaction, and Burnout on Job Performance

  •  Doni Darwin
  •   Aryana Satrya
  •   Balakrishnan Parasuraman

Page 83-99

How to Boost the Penetration of Mobile Banking Micro-Fisheries Enterprises in the Rural Small Islands Region?

  •  Frischilla Pentury
  •   Glenty Benoni Aminadap Somnaikubun
  •   Cawalinya Livsatnthi Hasyim
  •   Wellem Anselmus Teniwut

Page 100-115

The Impact of Digital Payment and Accessibility on Passenger Satisfaction with Service Quality as an Intervening Variable

  •  Steven Owen Purnawan
  •   Sigit Hermawan
  •   Rita Ambarwati Sukmono
  •   Zatul Karamah Ahmad Baharul Ulum
  •   Tariq Tawfeeq Yousif Alabdullah

Page 116-132

Managing Perceived Uncertainty and Boosting Purchase Intention Through Live-Streaming Marketing Elements

  •  Wana Pramudyawardana Kusuma Negara
  •   Tri Esti Rahayuningtyas
  •   Widyatmoko
  •   An’nin Firnanda Mustofa Putri
  •   Aurellia Benicta
  •   Stivani Dima Octani
  •   Teuku Abrar

Page 152-169