Operation Technology and Management (OPTIMA) Journal

About the Journal

OPTIMA (Operation Technology and Management) Journal is a scientific journal managed by Management Study Program, Faculty of Economics and Business, Universitas Terbuka. This journal publish and disseminate research results, deep studies, including creative and innovative thinking in operation and technology management discipline. OPTIMA publishes three times in a year ( April, August, and December).

Current Issue

Vol. 1 No. 2 (2024)

Published: 2024-08-31

Articles

Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan di Mixue Gerai Ruko Orange Ciangsana

Clara Shinta Dewi, Wildan Army Abdillah

63-72
- PDF
Penerapan Manajemen Risiko terhadap Kinerja Perusahaan pada PT. PLN (Persero) Sub Bidang ULTG Bali Utara

Yudha Arivianto, Yochi Elanda

73-81
- PDF
Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Ozingstyle di Kota Jombang

Selvi Widya Sari, Fitriana M. Sabir

82-90
- PDF
Penggunaan Dompet Digital Terhadap Keputusan Pembelian dan Gaya Hidup Generasi Milenial (Studi Pada Aparatur Sipil Negara)

Heni Wijayanti, Rachma Bhakti Utami

91-100
- PDF
Pengaruh Activity Based Workplace Terhadap Kinerja Pegawai di KPP Pratama Biak

Munawir, Rizka Hadya

101-109
- PDF

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