Speaking Anxiety Among Management Students: A Case Study on Causes and Effective Solution
Keywords: anxiety, communication, confidence, speaking
Abstract
This study adopts a quantitative research approach to investigate the causes, impact, and possible solutions for speaking anxiety among Management students. Using descriptive and explanatory methods, the research aims to provide a clear understanding of the phenomenon by analyzing numerical data from students experiencing speaking anxiety. The study focuses on Management students learning English as a foreign language, as they are required to develop strong communication skills for both academic and professional success. Data was collected from 36 Management students at Institut Bisnis dan Informatika Kwik Kian Gie in 2023–2024, through structured questionnaires. These questionnaires measured students' anxiety levels, attitudes toward speaking English, and perceived challenges using Likert-scale questions, multiple-choice, and open-ended responses. The findings indicate that fear of making mistakes, lack of confidence in grammar, and fear of negative evaluation are the primary causes of speaking anxiety. The results highlight the importance of creating a supportive learning environment and implementing interactive strategies such as conversation clubs, role-playing, and structured feedback sessions to help students develop confidence. This study provides practical recommendations for reducing speaking anxiety and enhancing students' English-speaking skills, ultimately improving their academic and professional communication abilities.
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