• Rini Dwiyani Hadiwidjaja
    IPB University
  • Arif Imam Suroso
    IPB University
  • Hermanto Siregar
    IPB University
  • Illah Sailah
    IPB University

Keywords: Public service agency, Service quality, Quality improvement, Student satisfaction

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Published Dec 12, 2023
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How to Cite
Hadiwidjaja, R. D., Suroso, A. I., Siregar, H., & Sailah, I. (2023). Quality Improvement Strategies for State University-Public Sector Agency: Lessons from Student Satisfaction Study . Jurnal Organisasi Dan Manajemen, 19(2), 300–315. https://doi.org/10.33830/jom.v19i2.6381.2023
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